Where does this store ship from?
We ship from La Puente, California!
Do you accept international orders?
Yes we surely do! If you don't see your country listed send us an email and we will provide you with a shipping rate!
What is your return/refund policy?
At this time we only accept exchanges. All sales are final, we do exchange products if your item arrives damaged! If your item arrives damaged, you must return the original product to receive the replacement. Once we receive the damaged product, a new one will be sent out!
What are pre-order items?
Pre-order items are products in our store that get mass produced and are items that are very popular in our store. Pre-ordering items ensures that you get the item. All pre-order products will be available for shipping in 10-25 business days.
How long will it take to receive my order?
Most items available in our shop is made to order, meaning once the order is place, the product begins production. All items have a turnaround time of 2-4 weeks. If you are ordering for an event, special occasion, gift, etc., please make sure you place your order(s) to guarantee you receive your product by the date you need it by.
Note: We are not responsible for any lost or damaged packages, once we ship out the item(s), we are not liable for any lost or damaged products, We will provide replacements or exchange damage items.
Any other questions please feel free to send us an email at firstname.lastname@example.org